Deploy AI voice agents and conversational experiences that respond
using your business context. Configure language, voice, AI model,
prompts and conversation behavior to create customer interactions
aligned with the way your business operates.
AI voice agents for inbound and outbound customer conversations
Configurable language, voice, AI model, prompts and speaking behavior
Call transfer, agent handoff and conversation controls
02
Actions & Automation
Move every conversation forward.
Give AI agents the ability to do more than answer questions.
Qualify prospects, update customer information, book appointments,
trigger workflows and continue the customer journey with connected
actions while keeping activity inside your business systems.
Appointment booking and connected calendar actions
CRM updates, contact fields and workflow triggers
SMS, WhatsApp, call transfer and post-conversation actions
03
Knowledge & Performance
Ground every response in your business.
Connect agents to a structured knowledge base built from your
websites, FAQs, files and business information. Test responses,
identify knowledge gaps and review agent activity to keep AI
conversations more relevant, consistent and useful over time.
Knowledge from websites, FAQs, files, tables and structured content
Knowledge testing and visibility into unanswered information gaps
Agent logs, call history and conversation performance insights
Interactive AI Agent Product Tour
Explore AI agents inside a
live automation workspace.
Choose how you want to start this fictional demo agent.
Add Knowledge Source
Choose a fictional source type for this product simulation.
Test AI Agent
Run a fictional call simulation without contacting a real phone number.
Front Desk Agent
Web call simulation
Ready to test
Live Transcript
Fictional conversation
Hello, thank you for calling Northstar Services. How can I help you today?
✓
Demo action completed.
AI Agents
Interactive demo workspace
Front Desk Agent
Voice AI • Customer service & booking
Active
3 knowledge sources
4 actions
Lead Qualification Agent
Voice AI • CRM qualification
Active
CRM connected
Transfer enabled
Appointment Coordinator
Voice AI • Scheduling
Active
Booking action
Follow-up enabled
After Hours Agent
Voice AI • General inquiries
Draft
Demo configuration
Not published
Book Appointment
Connected scheduling action
Update Contact
CRM field updates
Trigger Workflow
Continue automation
Transfer Call
Human handoff
SMS Follow-Up
Configured message action
WhatsApp Action
Connected follow-up
Company Website
24 fictional pages
Ready
Customer Service FAQ
18 fictional answers
Ready
Service Guide
Fictional file source
Ready
Knowledge Gap Tracking
Enabled
Front Desk Agent
Fictional web-call test
I would like to schedule a consultation.
I can help with that. I’ll check the configured appointment options for this demo.
Booking action prepared
This interactive experience demonstrates how AELESTRA can bring
AI voice agents, conversational AI, business knowledge,
lead qualification, CRM updates, appointment booking,
call transfers, messaging actions, workflow automation,
post-call processes and agent activity into one connected workspace.
Every company name, agent, caller, contact, conversation,
phone call, message, appointment and action shown above is fictional demo data.
No live customer record, phone call, message, calendar event or external system
is accessed, contacted, created or changed.
Clear answers about
AI voice agents,
conversational AI, automated appointment booking,
CRM updates, workflow automation, call transfers,
business knowledge and multilingual customer conversations
with
AELESTRA.
Frequently asked
8 questions
AELESTRA AI Agent
is an action-capable AI agent platform for customer
conversations. Businesses can configure voice, language,
AI model, prompts and conversation behavior, connect approved
knowledge sources and allow agents to take configured actions
such as booking appointments, updating CRM fields, transferring
calls and triggering workflows. Agent activity can stay connected
to the wider AELESTRA customer journey instead of operating as
a standalone phone tool.
Yes. AELESTRA supports configurable
AI voice agents
for customer conversations, including voice behavior,
welcome messages, conversation instructions and call controls.
Agents can use connected business knowledge to answer relevant
questions and move conversations toward configured outcomes
such as booking, qualification, transfer or follow-up.
Outbound call configuration is also available where appropriate
for the workflow.
Yes. An AI agent can be configured to use
AELESTRA appointment scheduling
during a customer conversation. The agent can work with the
booking flow you configure, help move the customer toward an
available appointment and connect the result with follow-up
automation. This helps businesses reduce the gap between a
customer inquiry and the next scheduled step.
Depending on the agent configuration, AELESTRA AI agents can
take connected business actions such as updating
CRM customer data,
booking appointments, transferring calls, triggering
automation workflows,
sending configured SMS or WhatsApp actions and ending calls
according to defined logic. Custom actions can also extend the
workflow where supported, helping the agent move beyond simply
answering questions.
Yes. Agents can be connected to an AELESTRA knowledge base
built from business sources such as website content, FAQs,
structured tables, rich text and uploaded files. This gives
the agent a defined information source for relevant customer
questions. Teams can also test knowledge retrieval and review
knowledge gaps to identify areas where the available business
information may need improvement.
Yes. Businesses can configure the agent's language, voice,
AI model, prompt, welcome message and conversation rules.
Advanced voice settings can also control areas such as speaking
speed, wait-before-speaking behavior, silence handling,
background audio, noise cancellation and call-duration settings.
This allows each
AI phone agent
to be shaped around the intended customer experience and use case.
Post-call behavior can be configured around the needs of the
workflow. AELESTRA can support post-call processes such as
summaries, notifications, CRM updates and triggered follow-up
workflows when those actions are configured for the agent.
This helps businesses keep important call outcomes connected to
customer records and
automated follow-up
instead of relying on disconnected manual notes.
Yes. AELESTRA includes testing options for web and phone
conversations so teams can review agent behavior before wider
use. Call history, agent logs, reporting and performance
summaries provide visibility into conversation activity and
outcomes. This gives teams a clearer way to review how an
AI agent is behaving and refine its configuration over time.
Build a more connected customer experience by bringing
AI voice agents and conversational AI,
business knowledge, appointment booking,
CRM customer data,
call actions and automated follow-up together inside
one connected business platform.
