Natural speech & intent
Human-like voice with fast recognition. Understands why the caller is reaching out and responds with context.
Voice AI Agent
Never miss a call. Book by voice
AELESTRA Voice Agent answers 24/7 with natural speech. It greets callers, qualifies intent, books appointments, sends confirmations, and routes to your team when needed. Multilingual support (EN, FR, DE, SP, PT, IN, NL), caller ID capture, call transcripts, CRM logging, and performance analytics included.
Core features
Voice AI that answers, qualifies and books on every call
Answer calls in EN, FR, DE, SP, PT, IN, NL with natural speech. Detect intent, ask the right questions, and route when needed. Book appointments in real time, send SMS confirmations, capture caller details, and log transcripts and outcomes in your CRM. Includes business hours logic, voicemail fallback, analytics, and continuous learning.
Smart call routing
Transfers to the right person, respects business hours, supports priority rules and voicemail fallback.
Booking & reminders
Checks availability, confirms a slot, then sends SMS or email reminders to reduce no-shows.
Multilingual voice
EN, FR, DE, SP, PT, IN, NL with greeting choice or automatic detection for a smooth caller experience.
Transcripts & analytics
Full transcripts, sentiment, and outcomes tracked by call. See conversion and pickup time inside AELESTRA.
CRM sync & follow up
Create or update contacts and deals, log notes and recordings, then trigger SMS or email follow up after the call.
Voice AI Journey
From first call to booked and logged inside AELESTRA
Spin up a voice agent in minutes. Create, test, assign a number, connect knowledge, define conversation rules, then go live with call analytics and recordings. Supports EN, FR, DE, SP, PT, IN, NL.
What your team sees
Calls answered
0
0
Bookings
0
0
Avg pickup (s)
0
0
CSAT
0%
0%
Create your first Voice Agent
Agent name
Default language
Greeting • Voice style • Fallback reply
Set the name, greeting, and core behavior in a few clicks.
Languages
ENFRDESPPTINNL
Offer a language menu or auto detect.
Test a live call
Caller: Hi, I need to book a consultation.
Agent: I can help. What day works best?
Caller: Tuesday afternoon.
Agent: Booked Tuesday 3:00 PM. I sent a confirmation.
Call status
Connected • Intent: Booking • Confidence: High • Duration: 01:12
Review transcript and outcomes right away.
Assign a number
Choose number
Forwarding target
Business hours • After hours voicemail • Backup routing
Caller ID & recording
Capture number • Consent prompt • Store recording
Knowledge bases
Existing knowledge base
Created: 6 Aug 2025
Search • Create new
Keep multiple knowledge bases for products, locations, or languages.
Add sources
Web Crawler
FAQs
Tables
Feed accurate answers from your site and docs.
Answer guardrails
Grounded on sources only • Sensitive topics filter • Escalation rules
Routing logic
Booking intent → Calendar
Sales intent → Team
Emergency → Bypass to human
Follow up
Send SMS confirmation • Email summary to CRM • Tag conversation
Performance
Resolution rate
0%
0%
Booking rate
0%
0%
Avg handle (m)
0
0
Missed to call back
0
0
Track intent, outcomes, and transcripts by day, team, or campaign.
Recording & consent
Play consent line • Respect region rules • Opt out path
Logs & storage
Transcripts • Call recordings • Audit history stored securely
Access controls and retention settings inside AELESTRA.
Overview. Calls, bookings, pickup, and CSAT with a live trend chart.
Benefits
Why businesses choose AELESTRA Voice AI Agent
Answer every call with natural speech, qualify intent, and book in real time. Multilingual support in EN, FR, DE, SP, PT, IN, NL. Knowledge-grounded answers, smart routing, transcripts, analytics, and CRM sync built in.
Instant pickup
Respond in under a second with a natural voice that sounds helpful and human.
Multilingual
EN, FR, DE, SP, PT, IN, NL with menu or automatic detection for a smooth caller experience.
Booking & reminders
Check calendar availability, confirm a time, then send SMS or email reminders to cut no-shows.
Grounded answers
Pull accurate replies from your knowledge base and FAQs with guardrails and escalation rules.
Smart routing
Respect business hours, route by intent or priority, and hand off to the right human when needed.
Transcripts & analytics
Recordings, transcripts, sentiment, and outcomes logged to contacts and deals automatically.
Answer every call & book by voice
AELESTRA Voice AI answers in natural speech, qualifies intent, books appointments, sends confirmations, routes to your team when needed, and logs transcripts and outcomes to your CRM. Multilingual support: EN, FR, DE, ES, PT, NL.
Instant pickup
Bookings & reminders
CRM logging
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