By accessing or using AELESTRA, you confirm that you’ve read, understood, and agree to these Terms of Use and any policies referenced (including our Privacy Policy). If you don’t agree, you must stop using the services.
Your agreement
Terms of Use
These Terms of Use govern your access and use of AELESTRA’s platform, tools, and services. By using our site or software, you agree to follow the rules outlined here to ensure a secure and transparent experience across all regions we serve.
Start here
Introduction & Scope
These Terms of Use are a binding agreement between you and AELESTRA. They explain the conditions for accessing and using our website, software, and services, including limits on liability, acceptable use, and your responsibilities.
We may update these Terms when needed (for example, to reflect new features or legal requirements). When we do, we’ll modify the “Last updated” date and, where required, provide additional notice. Continued use after changes means you accept the updated Terms.
- You must be of legal age to form a binding contract in your country/region.
- If you create an account, you’re responsible for keeping credentials secure and for all activity under your account.
- Businesses must ensure authorized users comply with these Terms.
- Don’t misuse the services (no unauthorized access, interference, or reverse engineering).
- Don’t upload unlawful, harmful, or infringing content.
- Follow applicable laws and third‑party rights when using integrations and data.
We aim for a reliable experience, but we may suspend, discontinue, or change features as needed (for example, maintenance or security). We’re not responsible for delays or failures caused by events outside our control.
Using third‑party products with AELESTRA is your choice. Those products are governed by their own terms and privacy policies. We’re not liable for third‑party acts or omissions.
Some terms may vary to reflect local laws or regulations. Where conflicts exist, local mandatory laws prevail. If you operate in multiple regions, ensure your use complies with each applicable jurisdiction.
Who can use AELESTRA
Eligibility & Accounts
To use AELESTRA’s services, you must meet certain eligibility requirements. These rules ensure that accounts are used responsibly and in compliance with applicable laws.
You must be of legal age (18+ or the minimum age of majority in your jurisdiction) and have the legal capacity to enter into a binding contract.
If you use AELESTRA on behalf of a business or organization, you confirm that you have authority to accept these Terms for that entity and bind it legally.
- You’re responsible for all activity under your account.
- You must safeguard login credentials and notify us immediately of unauthorized use.
- Misuse, fraud, or violation of these Terms may lead to suspension or termination.
Access may be limited in certain jurisdictions where local laws or regulations prohibit use of our services. Users are responsible for ensuring compliance in their region.
How you can use AELESTRA
License & Usage
AELESTRA grants users a limited license to access and use its services under certain conditions. This section outlines how the platform may be lawfully used.
We grant you a personal, non-exclusive, non-transferable, revocable license to use AELESTRA’s services in line with these Terms.
- Use our services for lawful business or personal purposes.
- Access features according to your subscription plan.
- Integrate third-party tools only where legally permitted.
- No sublicensing, resale, or unauthorized distribution of our services.
- No reverse, engineering, copying, or creating derivative works of our platform.
- No circumvention of security or access controls.
All trademarks, logos, service marks, and software code remain AELESTRA’s property. No rights are transferred to you beyond the limited license granted here.
AELESTRA may suspend or revoke your license if you breach these Terms, misuse the services, or engage in unlawful activity.
What you can’t do
Restrictions & Responsibilities
To keep AELESTRA secure and reliable for everyone, certain activities are not allowed. Violations may result in suspension or termination of access.
- Unauthorized access, probing, scanning, or testing the vulnerability of our systems.
- Disruption (DDoS, spam, malware, exploits) or interfering with other users.
- Bypassing security or access controls, or misusing APIs/credentials.
- No unlawful, harmful, defamatory, infringing, or deceptive content.
- No content violating privacy, intellectual property, or third‑party rights.
- No uploading of sensitive data unless lawfully obtained and properly authorized.
Do not overload our infrastructure. Automated scraping, excessive API calls, or activities that degrade service are prohibited unless explicitly permitted in your plan.
Do not decompile, disassemble, or attempt to derive the source code. Do not build competing services using confidential elements of our platform.
- Keep credentials secure; notify us of any unauthorized use immediately.
- Ensure you have all rights/consents for data you upload or process.
- Comply with applicable laws (e.g., privacy, anti-spam, export control).
Use of third‑party tools is subject to their terms. AELESTRA is not liable for third‑party services, and you must not use integrations to violate these Terms or any law.
We may investigate suspected violations. We can remove content, throttle access, or suspend/terminate accounts to protect the platform and users.
Limits of responsibility
Limitation of Liability
AELESTRA’s services are provided “as-is” and “as available.” This section explains our legal limitations and disclaimers of liability.
While we strive for reliable uptime, we don’t guarantee uninterrupted or error-free access to AELESTRA. Downtime may occur due to maintenance, updates, or factors beyond our control.
To the maximum extent permitted by law, AELESTRA isn’t liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, data loss, or business interruption.
Our total liability for any claim related to AELESTRA’s services is limited to the greater of: (a) the fees paid in the 12 months before the claim, or (b) $100 USD.
We’re not responsible for failures, damages, or losses caused by third-party providers, integrations, or external factors outside AELESTRA’s control.
You agree to defend and indemnify AELESTRA against claims, damages, or costs resulting from your misuse of the services or breach of these Terms.
Contact us
Questions about our Terms of Use?
If you have any questions about these Terms, your rights, or your responsibilities when using AELESTRA, reach out through our support channels below.
Support Portal
Open a ticket anytime and follow up directly through our support page.
Go to Support PageEmail our Legal Team
Send questions or concerns regarding these Terms of Use directly by email.
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