Turn every website visit into a conversion-ready conversation.

Yes. You can build a connected chat experience around the communication options that make sense for your business. Depending on your setup, the widget can guide visitors toward channels such as live chat, messaging, email, WhatsApp, Facebook, Instagram or AI-powered voice conversations from one customer-facing entry point.

Yes. You can customize elements such as the widget color, chat icon, welcome message, conversation prompts and customer-facing text. This allows the widget to feel like a natural part of your website rather than a disconnected third-party tool.

Yes. The widget can provide visitors with a direct path into live conversations with your business. Your team can continue the interaction from the connected AELESTRA workspace, helping keep website inquiries, customer details and follow-up together instead of splitting them across separate systems.

Yes. The chat experience can work alongside AELESTRA AI Agents to support customer interactions before a team member needs to step in. Depending on the experience you configure, AI can help answer questions, guide the conversation and support voice or chat-based customer journeys while keeping the interaction connected to your business workflow.

Yes. You can configure the conversation experience to collect relevant information such as a visitor's name, phone number or email address when appropriate. That information can then remain connected to the customer record, giving your team better context for future communication and follow-up.

Yes. The widget can be configured to fit the customer experience you want to create. You can use a floating chat experience that remains accessible as visitors move through the page or place the experience directly inside page content when a more integrated presentation makes sense.

Website conversations do not need to live in an isolated chat application. Customer information and interactions can stay connected with your CRM, unified conversations and automation workflows. This helps your business move from the first website question to follow-up, qualification, booking and the wider customer relationship inside one connected system.