AI Review Response for Costco
See how AELESTRA handles high volume reviews, summarizes insights, and routes issues for faster customer care.
Google Reviews A missed opportunity
Public feedback shapes public perception. Customer service does not end at checkout.
Thousands of voices. Zero replies.
What customers are saying
- Google Reviews are a core touchpoint in the journey.
- Unanswered feedback may suggest disengagement.
- A simple reply can reinforce Costco’s service reputation.
Public feedback equals perception
Responding shows active listening and brand care. Customer service continues in public view.
- Visibility on local search and maps.
- Signals consistency across locations.
Let us handle the entire workflow
- We handle all review responses, past and future.
- Tone is personalized, empathetic, brand aligned.
- Responses match the original language.
- Fully aligned with Costco brand and service values.
English
Français
Español
+ more
Copyright ©2025 AELESTRA - All Rights Reserved