AELESTRA Tutorials | CRM, Automation & Payment Guides

01 How do I enable captions on a tutorial?

Select the captions button in the YouTube player to turn subtitles on or off. You can also open the video settings to choose a preferred language when additional captions are available. Subtitle options may vary depending on the video.

02 Can I view a written transcript of a video?

Some YouTube videos offer a written transcript. Open the tutorial directly on YouTube and check the video description or available menu options for the transcript feature. Availability depends on whether captions or a transcript have been provided for that video.

03 How can I request a new tutorial?

If there is a feature or workflow you would like to learn more about, contact the AELESTRA support team and describe the topic. Your suggestions help us identify useful subjects for future learning resources and tutorials.

04 What if the platform looks different from the video?

AELESTRA continues to evolve, so some tutorials may show an earlier version of the interface. While the appearance of certain menus or settings may change, the underlying workflow may still be relevant. If you cannot locate a feature, our support team can help you navigate the current interface.

05 Can I share the tutorials with my team?

Yes. You can share the AELESTRA Tutorials page or a direct YouTube video link with your team. These resources can support onboarding, introduce staff to important features, and provide helpful references for everyday platform tasks.

06 What should I do if a tutorial video won't load?

Try opening the video directly on YouTube using the link in the player. Browser privacy settings, network restrictions, or connection issues can sometimes affect embedded playback. If the issue continues, contact AELESTRA support and include the tutorial link so our team can assist you.

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AI Features

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How to Create a Root Domain

Register for A2P 10DLC

Manage Conversations

Missed Call Text Back

Payments Overview

Set Up Products

Create a New Form

Mobile App Setup

Tap to Pay on Mobile

AELESTRA Tutorials | Step-by-Step Video Guides for CRM, A2P, Payments, Forms, Reputation & Mobile App

Questions about learning with AELESTRA? Start here.